Cookie Policy

1. What Are Cookies?

Cookies are small text files that a website stores on your device when you visit. They help the platform remember your actions and preferences (such as login state, language and currency) over a period of time, so you don't have to re-enter them every time you return.

2. Types of Cookies We Use

• Essential cookies — required for the platform to function, such as keeping you signed in and remembering the role you are currently using.
• Preference cookies — remember your choices like interface language, display currency and light/dark theme.
• Functional cookies — support features such as chat sessions and saved drafts.
• Analytics cookies — help us understand how the platform is used so we can improve it.

3. Essential Cookies

These cookies store your authentication token and the role you are currently active in (client or worker). Without them you cannot stay logged in or use protected areas of the platform. They cannot be turned off through our settings.

4. Preference Cookies

We use cookies to remember your selected language (Vietnamese, English or Chinese), your preferred display currency and your light or dark theme, so your experience stays consistent across visits.

5. Analytics Cookies

We may use analytics tools to collect anonymous, aggregated information about how visitors use the platform — for example, which pages are visited most. This helps us improve performance and usability. These cookies do not identify you personally.

6. Third-Party Cookies

Some features rely on trusted third-party services (such as sign-in providers and payment gateways). These providers may set their own cookies, governed by their respective privacy policies.

7. Managing Your Cookies

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in and using core features of the platform.

8. Changes & Contact

We may update this Cookie Policy from time to time. Any significant changes will be announced on the platform. If you have questions, please contact us through our support channels.